Home · Our Values

Guiding Principles
for Iowa Families

At Loess Hills Funeral & Cremation Center, everything we do is shaped by a deep commitment to the families and communities we serve across southwestern Iowa.

Who We Are

A Community Funeral Home

Loess Hills Funeral & Cremation Center is a locally owned funeral home serving the communities of Glenwood, Carson, and Malvern in southwestern Iowa. We are your neighbors — people who live and work alongside the families we serve.

We are not a national corporation or a franchise. Every family who calls us receives personal, individualized attention from licensed Iowa funeral directors who genuinely care about this community and its people.

“When a family calls us, we answer — at any hour, with any need. That is the only promise that matters.”

Our mission is simple: to serve every family with the dignity, compassion, and respect that every life deserves — regardless of the circumstances, the arrangement, or the resources available.

Iowa
Southwestern Iowa

We serve Mills County, Pottawattamie County, and surrounding communities in southwestern Iowa — bringing professional, compassionate funeral care close to home.

Three Locations

Glenwood · Carson · Malvern. One phone number. Always available.

Our Guiding Principles

What We Believe

Four values shape every arrangement, every service, and every conversation we have with Iowa families.

Dignity

Every Life Deserves Honor

Every person who passes through our care is treated with absolute respect — regardless of circumstance, arrangement, or budget. Dignity is not a premium service. It is our baseline.

Compassion

We Walk Beside You

Grief is not a transaction. We walk beside families not as service providers, but as neighbors who genuinely understand what it means to lose someone you love.

Integrity

Honest, Transparent Service

Families in grief deserve clarity, not confusion. We are honest about costs, options, and timelines — and we never pressure families toward choices that do not serve them.

Community

Rooted in Southwestern Iowa

Glenwood, Carson, and Malvern are not just service areas — they are home. Our deep roots in these communities mean we understand the families, traditions, and values that make southwestern Iowa unique.

Our Commitment

What You Can Expect From Us

When you call Loess Hills Funeral & Cremation Center, you reach a licensed Iowa funeral director — not an answering service. We are available 24 hours a day, every day of the year, because loss does not follow a schedule.

We offer the complete range of funeral and cremation services — from traditional full-service funerals to direct cremation, from military honors coordination to pre-need planning. Whatever your family needs, we are here to help.

Our relationship with your family does not end at the conclusion of the service. We provide ongoing grief support resources for the weeks and months that follow, because we understand that healing takes time.

A commitment not just to the service we provide, but to the families we serve — before, during, and long after.
What We Promise
A licensed Iowa funeral director answers every call — 24 hours a day, 7 days a week
Full range of funeral and cremation services, tailored to your family’s needs and wishes
Transparent pricing — clear, honest, and with no unexpected additions
All faiths, traditions, and cultural practices honored without exception
Grief support resources provided in the weeks and months following your loss
Serving Southwestern Iowa

Your Community Funeral Home

Loess Hills Funeral & Cremation Center serves families across Mills County and Pottawattamie County — from our primary chapel in Glenwood to our locations in Carson and Malvern. We are close to home, and we are always here.

Whether you are planning for an immediate need, pre-arranging your own services, or simply seeking information and guidance, our directors are available to help — without pressure, without obligation, and with complete honesty.

Reach Our Team
Our Values
Dignity
Every family deserves to be treated with absolute respect and care, without exception.
Compassion
We walk beside families not as service providers, but as neighbors who genuinely care.
Integrity
Honest, transparent service is the foundation of everything we do.
Community
We are not a national chain. We are your neighbors, deeply rooted in southwestern Iowa.
Our Services

We’re Here for Your Family

Available 24 hours a day, 7 days a week. Three locations serving southwestern Iowa.

Glenwood, Carson & Malvern, Iowa
(712) 355-3000